Digital Dynamics Privacy Policy
Last Updated: 9 November 2026
Website: digitaldynamics.co.nz
About this policy
This policy explains how Digital Dynamics collects, uses, stores and shares personal information, and the rights you have under the New Zealand Privacy Act 2020.
In this policy, "Digital Dynamics", "we", "us" and "our" mean Digital Dynamics Marketing Limited, a New Zealand company trading as Digital Dynamics®, based in Greytown, South Wairarapa. We provide fractional CMO, fractional product management, CRM implementation, marketing project delivery and agency delivery partner services.
This policy applies to our website at digitaldynamics.co.nz, our enquiry form, and our dealings with clients, prospective clients, suppliers and business contacts.
Information we collect
The personal information we collect depends on how you deal with us. It may include:
Contact details: your name, email address, phone number, employer and job title.
Enquiry details: the message you send us and anything you tell us about your business and its needs.
Client and supplier records: business contact details, billing details, engagement and project records, and our correspondence with you.
Marketing preferences: whether you chose to receive news, tips and offers from us.
Website information: your IP address, browser and device type, the pages you view and the site that referred you, collected through our website host and analytics tools.
Please keep sensitive information, such as health details or financial account numbers, out of your messages to us.
3. Third-Party Services
We use third-party services that may collect data when you visit our Website. These services may include:
Analytics tools (e.g., Google Analytics)
Hosting and content delivery providers
These third parties receive limited data necessary to operate their services. We do not control how they use that data. You can review their privacy policies for more information.
How we collect information from you
We collect personal information directly from you when you:
complete the enquiry form on our website
email, call or message us, or meet with us
engage us to provide services, or supply services to us
choose to receive news, tips and offers from us
We also collect limited technical information automatically when you visit our website (see Cookies and website analytics below).
When we collect information from you, we take reasonable steps to make sure you know why we are collecting it, who will receive it and how to contact us about it. Our enquiry form includes a short notice and a link to this policy.
Collection of personal information from third parties (IPP3A)
In accordance with Information Privacy Principle 3A (IPP3A) of the New Zealand Privacy Act 2020, we may collect personal information about you from sources other than yourself, where permitted by law. These sources may include publicly available business directories, professional networking platforms, event organisers, marketing partners and other third-party information providers.
The information collected may include your name, business contact details, job title, employer and professional interests. We use this information to identify and communicate with individuals and organisations about Digital Dynamics' services, industry events and business opportunities relevant to their professional roles.
Where required under IPP3A, we take reasonable steps to notify you of the collection, its purpose and other relevant privacy information as soon as reasonably practicable, unless an exception applies, such as where the information is publicly available. This notification may include a link to this Privacy Policy in our initial communication with you.
You have the right to request access to, or correction of, the personal information we hold about you. You may also contact us using the details in this Privacy Policy to raise privacy concerns or ask us to stop sending you marketing communications.
Why we use your information
We use personal information to:
respond to your enquiries and discuss how we can help
provide, manage and invoice our services
manage our relationships with clients, suppliers and business contacts
identify and communicate with people and organisations who may benefit from our services
send news, tips and offers, where you have agreed or the law allows
maintain, secure and improve our website
meet our legal and tax obligations
We use your information for the purpose we collected it, or a directly related purpose, unless you agree to another use or the law permits it.
Marketing and your choices
We send marketing messages in line with the Unsolicited Electronic Messages Act 2007. That means we send them with your consent, or where the law otherwise allows, and every marketing message includes a working unsubscribe option.
The marketing checkbox on our enquiry form is optional. Sending an enquiry without ticking it does not change how we respond.
You can ask us to stop sending marketing at any time by using the unsubscribe link in a message or by contacting us. We will still send messages that relate directly to services you have asked for.
Sharing your information and overseas disclosure
We do not sell personal information. We share it only with:
• Service providers that help us run our business, such as website hosting and form handling (Framer), email, CRM, accounting and project management tools
• Suppliers and subcontractors we engage to deliver work for clients
• Professional advisers, such as accountants and lawyers
• Authorities or other parties, where the law requires or permits it
We work with clients in New Zealand and with suppliers in Australia, New Zealand, the United Kingdom, Spain and the United States. Your information may therefore be stored or accessed outside New Zealand, including in those countries.
Under Information Privacy Principle 12, before we disclose personal information to a person or organisation outside New Zealand, we check that it is subject to privacy safeguards comparable to those in New Zealand, such as through the law that applies to it or a contract with us. Where that is not the case, we disclose your information only if you have authorised it after we told you the safeguards may not be comparable, or another exception in the Privacy Act applies.
Storage, security and retention
We store personal information electronically in cloud-based systems and protect it with access controls, strong passwords and two-factor authentication where available. We take reasonable steps to guard against loss, misuse and unauthorised access, and we expect our service providers to do the same.
We keep personal information only for as long as we need it for the purposes described in this policy or to meet legal obligations. For example, New Zealand tax law requires us to keep financial records for seven years. When we no longer need information, we delete it or remove anything that identifies you.
Your rights: access and correction
You can ask us to confirm whether we hold personal information about you and to give you a copy of it (Information Privacy Principle 6). You can also ask us to correct information you believe is wrong (Information Privacy Principle 7).
To make a request, contact us using the details below. We may ask you to confirm your identity first. We respond as soon as reasonably practicable and within 20 working days. If we decline a correction, you can ask us to attach a statement of the correction you sought to the information we hold.
Cookies and website analytics
Our website uses cookies and similar technologies to make the site work and to understand how visitors use it. Our Cookie Policy explains which ones we use and how to manage them. You can also block or delete cookies in your browser settings.
Privacy breaches
If a privacy breach is likely to cause serious harm, we notify the Office of the Privacy Commissioner and the people affected as soon as practicable, as the Privacy Act 2020 requires.
Complaints
If you have a concern about how we handle your personal information, please contact us first so we can put it right. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner at privacy.org.nz or on 0800 803 909.
Governing law and disputes
This policy is governed by the laws of New Zealand. Any dispute arising from it is managed in New Zealand, and the New Zealand courts have jurisdiction.
Changes to this policy
We may update this policy from time to time. The current version is always on our website, with the date it was last updated at the top.
Contact us
Privacy Officer: Gareth Poley
Digital Dynamics Marketing Limited, trading as Digital Dynamics®
Greytown, South Wairarapa, New Zealand
Email: Click here to submit message